Yes. You will typically spend less when you visit a Cigna network dentist because Cigna has negotiated discounted rates with these dentists. The national dental network is called "Total Cigna DPPO (Cigna DPPO Advantage and Cigna DPPO)". When you use a Total Cigna DPPO (Cigna DPPO Advantage/Cigna DPPO) network dentist you'll save as long as the procedure is listed on the dentist's discount schedule. If you use a non-network dentist, you will not receive Cigna network discounts and the dentist may bill you for the difference between the payment they receive from Cigna and their usual fees.

We have a CIGNA PPO Plan that covers both. As long as the Provider is participating with CIGNA in one of their PPO Plans, they are In-Network with our PPO Plan.

While most in-network dentists currently used by members and their families are part of Cigna's extensive national network, a small number are not. To address this, Cigna has implemented a focused outreach to have these dentists join its network. You may go to cigna.com to see if your dentist is participating, or you may call Cigna' at 800-Cigna24.

Yes. You will be receiving ID cards in the mail; however, once you are registered on the myCigna.com Home page you will see "ID Cards." The "ID Cards" icon is usually on the bottom left of a smart phone and top right on a computer.

Virtual dental care is available 24/7/365. You must first log onto myCigna.com to have access to our virtual dental care. Once you are in myCigna.com follow the prompts to the virtual care portal. This will take you to "TheTeleDentists" website where you will need to create an account. Afterwards, you will be able to receive virtual urgent dental care. Please note that the dentist must be able to see you from your device.

No. However we do suggest seeing an in-network dentist, if possible, to save money.

Nothing. Enrollment will be facilitated between the Carpenters Benefit Funds and Cigna. However, please notify the Fund office immediately if you have any change in family status (e.g. marriage, divorce, birth, adoption, etc.) that affects your enrollment status.

Children are covered until age 26.